Play by Play

Privacy Policy

Our Commitment To Privacy  

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our Home Page and at every point where personally identifiable information may be requested.

The Information We Collect:  

This notice applies to all required information collected or submitted on the PlaybyPlay website. 

When a member joins PlaybyPlay the following information is collected: 

      Email address
      Phone number

When members join PlaybyPlay they choose a confidential password for log on purposes that is not shared with or captured by the PlaybyPlay website, its management or employees. 

When using a credit card to purchase a Membership or to pay Service Fees for ticket reservations, members are taken to a Credit Card Transaction Page to submit the necessary information. This confidential information is processed directly through merchant services for Visa or Master Card and is never captured or stored by PlaybyPlay, its management or employees. 

The Way We Use Information:  

We use the information you provide about yourself for PlaybyPlay purposes only. The names of members who have reserved tickets to a performance are submitted to the appropriate theatre in order to verify reservations when the members pick up their tickets. We do not share members' names with theatres or any other outside parties, except to the extent necessary to complete ticket reservations. 

Addresses, email addresses, and phone numbers are used for PlaybyPlay purposes only and are never shared with theatres or any other outside parties. 

Finally, we never use or share the personally identifiable information provided to us online in any way unrelated to those described above.

Optional Information We Collect: 

Members may complete an optional Preference Questionnaire on our website if they would like to receive notification of certain types of shows offered by a producer who requests this service from PlaybyPlay. Information submitted on the Questionnaire is optional and confidential and is used only when a producer submits a request. Information on the Questionnaire is accessed by PlaybyPlay Management only and is not shared with theatres. Members are notified by PlaybyPlay, not by theatres. Members may remove or change this information at any time online with their confidential password and/or may choose not to participate in this service. 

Members have the option of writing a review for a specific show when a producer requests this service from PlaybyPlay. Information on reviews is shared with theatres through PlaybyPlay. No contact is made between the theatres and members who write the reviews. Theatres are not given the names or personal information of those members who write reviews. 

Finally, we never use or share the personally identifiable information provided to us online in any way unrelated to those described above. 

Commitment To Data Security  

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, PlaybyPlay has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. 

How You Can Access Or Change Your Information  

Members may access their complete Order History online by logging on our website with their confidential password. This information is never used for purposes other than those required by PlaybyPlay management. 

Members may change personally identifiable information (name, address, email address, phone number) by contacting PlaybyPlay during normal business hours. 

Members may change their confidential password online at any time. If a password is forgotten, a member may contact PlaybyPlay during normal business hours and receive a temporary password that will allow a member to login and choose a new confidential password. Members' private passwords are not captured by the PlaybyPlay website and are not available to PlaybyPlay management or employees. 

Members may change, correct or remove information submitted on the optional Preference Questionnaire at any time on the appropriate section of our website. 

To protect your privacy and security, we also take reasonable steps to verify your identity before granting access or making changes.

How To Contact Us

Should you have any questions about these privacy policies contact us here: Contact Us

Privacy Policy Effective 1 August, 2006